Terms of Service

Welcome to COC Healthcare Pharmaceutical Limited. By accessing or using our website and services, you agree to be bound by these Terms of Service.

Acceptance of Terms

By accessing or using our services, you agree to these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

Account Registration

To use certain features of our services, you must register for an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Promptly update your information if it changes
• Accept responsibility for all activities under your account

Orders and Payments

When placing orders through our platform:

• All prices are in Nigerian Naira (₦) and inclusive of applicable taxes
• Payment must be completed before orders are processed
• We reserve the right to refuse or cancel orders at our discretion
• Prescription medications require valid prescriptions from licensed practitioners
• Wholesale pricing requires successful KYB verification

Delivery

We offer delivery services within Ibadan and surrounding areas. Delivery times are estimates and may vary based on location and availability. Risk of loss passes to you upon delivery.

Returns and Refunds

Our return policy includes:

• Unopened products may be returned within 7 days of purchase
• Prescription medications cannot be returned once dispensed
• Damaged or defective products will be replaced or refunded
• Refunds will be processed within 5-10 business days

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of COC Healthcare Pharmaceutical Limited and protected by applicable intellectual property laws.

Limitation of Liability

To the maximum extent permitted by law, COC Healthcare Pharmaceutical Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services constitutes acceptance of the modified terms.

Contact Information

For questions about these Terms of Service, please contact us at legal@cochealthcare.com.